Notifications for the Portal

Sometimes we miss messages if we don’t go in and look that there are messages within the Portal. Making them larger, or colored, even a sound. Could it possibly have a reminder email or another sound after an hour or two as a possible 2nd reminder?

Could it also be sorted by location? Or staff member? We have multiple offices and multiple volunteers within those offices, trying to make it easier for the clients I specifically need to message vs all the messages from every center.